Refund Policy
At LongTailAudio, we stand behind our products and want to ensure you're completely satisfied with your purchase.
14-Day Money-Back Guarantee
LongTailAudio offers a 14-day money-back guarantee for KonvIR Pro purchases if the software does not function as described. This period begins on the date of your purchase.
Refund Eligibility
Refund requests should be made only if the product is not functioning as expected. Before requesting a refund, we recommend contacting our support team for assistance.
How to Request a Refund
To request a refund, please contact our customer support team at [email protected] with your purchase code and a brief explanation of the issue you're experiencing.
Last updated: April 16, 2025